You may contact us via Telephone, Mail and Email.
Telephone & Fax:
James O. Thorndike III
President/Owner
Sales & Design
E-mail: Jim@ThorndikeCorp.com
Sherry Brier
General Manager/Quality Control
E-mail: Sherry@ThorndikeCorp.com
Jeanne Thorndike
Accounts Payable/Receivable
Wire Transfers and ACH Payments
E-mail: Jeanne@ThorndikeCorp.com
Ordering Details:
Minimum Order: $250.00 minimum
Credit Cards Accepted: All major credit cards accepted.
Standard Credit Terms: 10% – Ten (10) days, Net – 30 days
Remit to Address for Checks: Thorndike Corporation
680 North Bedford Street
Standard Shipping Terms: FOB Origin/East Bridgewater, MA USA
COC’s: Provided with each order
RMA’s: Contact Thorndike Corporation at Sherry@Thorndike corp.com
Cage Code: 4A536
NAICS: 334419
Please Email Us directly : Jim@ThorndikeCorp.com for a quote OR call us at: (800) 590-3367 / (508) 378-9797.
Monday – Friday 7am to 4:00pm.
After-Hours and Weekends (cell): 781-858-1496
A representative will contact you to discuss your needs in detail. Stock items can be shipped within 24 hours. Lead time for custom orders is per customer request
Warranty of Parts Policy
Standard 60 day right to return and Warranty
Thorndike Corporation warrants all of our products against manufacturing and material defects for a period of 60 days from the date of shipment. Our products are fully inspected to conformance to all purchase order requirements at the time of shipping. If prolonged storage, non-use, or delays with incoming inspection at your facility beyond this time determine that you find discrepancies with our products, we may at our discretion refuse the return or invoke a restocking, retesting, or re-evaluation charge to research the purchase order, your discrepancy, and the job details. Absorbing products supplied by Thorndike are batch sensitive resulting in time-date correlation. Products not used or inspected by customers within this reasonable time could be subject to environmental changes beyond our control as well as replacement of raw materials being currently used in our facility. This process requires a more exhaustive paperwork research to quantify the product and batch number used in your specific product. To avoid these charges and delays, we suggest you thoroughly inspect all products within 60 days of receipt and contact us immediately if you find any defective requirement noted on the drawing or purchase order.